Bank Account Verification is an additional step in the onboarding process for EU clients.
If you are EU clients then we need to verify your, or their, bank account. This is to comply with an additional regulatory requirement for onboarding to our EU Clients.
How are bank accounts verified?
When a client account is created, payments and transfers are not possible until the client’s bank account is verified. For this, we need to receive a minimum of 1p into the new HUBFX account from an EEA Banking Institution bank account held in the client’s name (“Penny Test”). Once this is done, the account is activated and payments and transfers can be made.
Will I be notified when the bank account verification process is completed?
Completing the verification process triggers a ‘Bank Account Verified’ push notification. Alternatively, clients are welcome to contact customer support to query the status of accounts.